For the purposes of the applicable data protection laws (the UK General Data Protection Regulation (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the organisation responsible for your personal information is Sky Blue City Walks, with our website being www.skybluecitywalks.com.
Collection of your Personal Information
SBCW collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, or telephone number.
Information you provide when you book a walk
When you register for a SBCW walks, you voluntarily give us certain Personal Information, including your:
- name and e-mail address.
- billing information, if you make a purchase or pay subscription fees. This is required to complete a commercial transaction via our ticketing partner.
Information from third parties
We collect Personal Information about you from third parties such as social media networks. We use this information to source potential customer leads.
Use of your Personal Information
SBCW collects and uses your Personal Information as necessary to perform our legitimate business interests, including to:
- operate and deliver our walks.
- communicate with you about the services you use. SBCW will send a thank you email following your attendance of walks. We may also periodically send update emails to previous customers.
- understand and improve how our users use and interact with our services.
- market our services to you.
Storage of Personal Information
Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure.
Personal Information access and disclosure
We will only disclose Personal Information to third parties when we have your explicit consent to share your Personal Information or to respond to lawful subpoenas, warrants, or requests by public or regulatory authorities, including requests by law enforcement authorities.
The Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed by us or our remarketing partners on your hard drive by a web page server. Our cookies do not run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server in the domain that issued the cookie to your computer.
One of the primary purposes of cookies is to provide a convenient feature to save you time. The cookie tells the server that you have returned to a specific page. For example, if you personalise the Website pages, or register with the Website, a cookie helps the Website recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as your billing address or site preferences. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the Website features that you customised.
We may place the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of our Website or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make our Website more relevant to your interests and for remarketing as described below.
How to reject cookies
If you do not want to receive cookies, you can usually choose to opt-out by modifying your browser settings to decline them. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. This site also provides details on how to delete cookies from your computer.